Because we believe that all our clients are equally important, whether you are a “one-man show” or a corporate company, we will partner with you and assist you all the way. We aim to be the preferred service provider for all your Short Term needs, from assessing your needs to formulating the best Insurance Plan for you.

Our brokerage has written authority to market the products of the various insurers and we are accredited to market their products. Insurers we work with include: Discovery, Santam Insurance, 1COM Holdings, Auto & General, Mutual & Federal, Transit Underwriting Managers, Landmark Underwriting Managers, CIA, Frontline Underwriting Managers, Envirosure, Etana, Merx Underwriting Managers, Nautical Underwriting Managers, Lynx, Cross Country, Beyonda and Genlib.

We do not hold more than 10% of the shares issued by any product supplier. We are remunerated for our services by being paid a commission from the product supplier. We hold professional indemnity insurance.

Compliance with the FAIS Act is monitored by Providus Compliance Consulting (Pty) Ltd Reg no (CO2), a compliance practice approved by the Financial Services Board, located at Buena Vista Office Park, Unit 11 & 12, Kendall Road, Eversdal, 7550. Their contact numbers are 021 979 5201(t) and 086 212 7778(f).

We may from time to time receive non-cash incentives from product suppliers or indirect consideration from other persons. We will provide specific details should you request further information.

We wish to advise that all information provided by you shall remain confidential unless you provide written consent, or unless we are required by law to disclose such information.

In the event that you are dissatisfied with any aspect of our service, you should address your complaint in writing to Karien Ludick Marx. A copy of our Complaints Resolution Policy is available on request.